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At Hallmark Shop, we believe thoughtful gifting begins with trust. Just as we carefully select each decorative accessory and gourmet chocolate in our collections, we approach your privacy with the same dedication to quality and care. This Privacy Policy explains how we collect, use, and protect your personal information when you visit gifthavenz.com.

1. Information We Collect

We collect information that helps us deliver our signature gifting experience:

  • Order Information: Name, shipping address, email, phone number, and payment details when you purchase our home decor, kitchen accessories, or other gifts
  • Account Information: Username, password, and preferences if you create an account
  • Browsing Information: Pages visited, items viewed, and search terms (like when you explore our figurines or insulated tumblers collections)
  • Communication Data: Messages sent through our contact forms or to [email protected]

2. How We Use Your Information

We use your data with the same attention to detail we apply when wrapping your gifts:

  • Process orders for our journals, candles, and other thoughtful products
  • Provide customer support from our San Jose team
  • Improve our website and product offerings (like our garden accessories or desk organizers)
  • Send order confirmations and shipping updates
  • With consent, share promotions about new decorative items or seasonal collections
  • Prevent fraud and enhance security

3. Data Sharing & Disclosure

We treat your information as carefully as we handle our delicate glassware:

  • Service Providers: Trusted partners who help with payment processing (Visa/MasterCard), shipping, and IT services
  • Legal Requirements: When required by law or to protect our business
  • Business Transfers: In connection with a merger or sale of assets
  • Never Sold: We don’t sell customer information to third-party marketers

4. Data Security

We protect your data with the same care we use when packaging our premium chocolates:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited employee access to sensitive data

5. Your Rights & Choices

You have control over your information, just as you choose the perfect gift from our collections:

  • Access, correct, or delete your account information
  • Opt-out of marketing communications
  • Disable cookies through your browser settings
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like the memo pads in our office collection help with organization, cookies help us remember:

  • Essential cookies for checkout functionality
  • Analytics cookies to understand how customers browse (e.g., paths through our home decor section)
  • Marketing cookies to show relevant products (like suggesting matching kitchen linens)

You can manage preferences through our cookie banner or browser settings.

7. International Transfers

While we ship globally (excluding some Asian and remote regions), your data is primarily processed in the United States with appropriate safeguards.

8. Changes to This Policy

We may update this policy as our collections evolve. Significant changes will be communicated through our website or email.

9. Contact Us

For privacy questions, reach our caring team at:
Hallmark Shop
4760 Driftwood Road, San Jose, US 95129
Email: [email protected]

Thank you for trusting us with your personal information—we value it as much as the thoughtful gifts you select from our collections.